Terms of service

Terms of Services

vervola GmbH sells the goods offered in the online shop to the customer in accordance with the delivery and sales conditions (GTC) listed below.

The contract between the customer and vervola GmbH comes about through the order placed by the client and the order confirmation sent by vervola GmbH by email.

Orders are made ready for dispatch on the same day or the next working day, depending on the time of receipt, and delivered by DHL to the delivery address you have specified. Usually delivery takes 1 - 5 working days.

Unless otherwise stated, all of our items are in stock and can be delivered immediately. If there are delays with individual articles, we will inform you as soon as possible. If a product is generally no longer available, we reserve the right not to deliver this product because it is not available. In this case, too, we will contact you immediately.

All prices listed are final prices (gross prices) including statutory VAT. The valid currency is the EURO. The possible payment options are such as PayPal, Apple Pay, credit cards, Bitcoin, bank transfer etc.

Price changes and errors are reserved. The prices at the time of the order apply.

vervola GmbH grants a right of return within 10 working days after receipt of your delivery.The return costs are borne by the buyer and must be provided with a return label that was requested via team@vervola.com 

We will refund the payment minus the return costs as soon as we have received the goods.The buyer is required to check the goods received for defects immediately upon receipt and to report these to the seller within the return period.

Company Adress:

vervola GmbH

Managing Director: Susanne Vogt-Lamberts

Rütiweidrain 76033 Buchrain

Switzerland

Please use SEPA for bank transfers, this is free of charge:

In the case of bank transfer, the goods will be sent after receipt of payment.

Bank information:

Bank: Lucerne Cantonal Bank

vervola GmbH

IBAN CH38 0077 8214 8126 42001

BIC LUKBCH2260A

English